Thank you for shopping with MUSE at shopatmuse.shop. We’re committed to delivering your order as quickly and smoothly as possible. Please review our shipping policy below.
1. Order Processing Time
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All orders are processed within 1–3 business days (excluding weekends and holidays).
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You will receive a confirmation email once your order has been placed, and another email with tracking information once your order has shipped.
2. Shipping Locations
We currently ship to:
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United States (All 50 states and U.S. territories)
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International destinations – Selected countries only (please contact us if unsure about availability in your region)
3. Shipping Rates & Delivery Estimates
Domestic Shipping (USA):
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | Calculated at checkout |
| Expedited Shipping | 2–3 business days | Calculated at checkout |
International Shipping:
| Region | Estimated Delivery Time | Cost |
|---|---|---|
| International Standard | 7–21 business days | Calculated at checkout |
Note: Delivery times are estimates and may vary depending on carrier delays, customs, or weather conditions.
4. Order Tracking
Once your order has shipped, you will receive an email with a tracking number and a link to track your package. If you do not receive tracking information within 3 business days, please contact us.
5. Customs, Duties & Taxes (for International Orders)
International orders may be subject to customs fees, import duties, or taxes, which are the responsibility of the customer. MUSE is not responsible for delays caused by customs.
6. Delays or Issues
While we do our best to meet all estimated delivery windows, MUSE is not liable for shipping delays caused by the carrier, incorrect addresses provided by customers, weather disruptions, or customs processing.
If your order is delayed or lost, please contact us and we will work with the carrier to resolve the issue.
7. Incorrect or Undeliverable Addresses
Please double-check your shipping address before completing your order. We are not responsible for orders shipped to incorrectly entered addresses. Additional charges may apply to reship the order.
8. Contact Us
For any questions regarding your shipment, please contact:
MUSE
📧 Email: support@shopatmuse.shop
📍 Address: 3699 McKinney Ave #411, Dallas, TX 75204, USA